Shipping Overview
We are committed to delivering your carefully curated timepieces with the utmost care and efficiency. Every order is processed within 1-2 business days after payment confirmation, ensuring your premium accessories are packaged securely to withstand transit. Our logistics partners specialize in handling delicate items, guaranteeing your purchase arrives in pristine condition, whether it's a classic design or a modern statement piece.
Shipping Timeframe
Processing typically completes within 48 hours, excluding weekends and holidays. Delivery durations vary based on destination and carrier capacity. For most regions, expect transit within the estimated 10-15 business days window. Seasonal peaks or unforeseen circumstances may occasionally extend timelines, in which case proactive updates will be provided via email.
Shipping Costs
We offer the following shipping options:
Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+ (up to $9,999).
Shipping Regions
Currently, we ship to over 50 countries across North America, Europe, and select Asian markets. Unfortunately, we cannot deliver to remote territories, embargoed nations, or regions with restrictive import policies. During checkout, our system will validate your address eligibility. For specific inquiries about your location, contact our support team.
Order Tracking
Once dispatched, you'll receive a confirmation email containing your tracking number and a direct link to monitor progress. Our system syncs with carrier APIs to provide real-time updates. If you haven’t received tracking details within 3 business days, check your spam folder or reach out to
[email protected] for assistance.
Delayed or Lost Shipments
While rare, delays may occur due to customs inspections or logistical disruptions. If your package exceeds the estimated delivery window by 5+ business days, contact us at
[email protected] with your order number. For lost shipments, we initiate trace procedures with carriers and, if unresolved, will reprocess your order or issue a refund per our discretion.
Customs & Import Duties
International orders may incur customs fees determined by your local authorities. These charges are the customer’s responsibility and are not included in our pricing. We declare accurate product values to comply with regulations. To avoid surprises, consult your country’s import tax policies before ordering. Note: Delays from customs clearance are beyond our control and do not qualify for compensation.