Hey there! At Watchifye, we’re not just about selling watches—we’re about building connections. Ever since our founder, Alex, started this journey from a tiny garage in Delaware, one thing’s been clear: your feedback is gold. Seriously, Alex still replies to emails personally (though it might take a day or two during peak seasons!).
Whether you’ve got a question about our handcrafted timepieces, need help with an order, or just want to chat about your latest watch obsession—we’re all ears. Fun fact: Last month, a customer’s suggestion inspired our new minimalist collection. So yeah, we really do listen.
P.S. Not sure what to write? Here’s a tip: Tell us about your first watch or what you’re looking for. We love a good story—it makes replying way more fun than the usual “Where’s my order?” (Though we’re happy to help with that too!)
Maybe you’re curious about our eco-friendly packaging (it’s a game-changer) or want sizing advice. Or perhaps—and this happens more than you’d think—you just spotted a typo on our site. Whatever it is, don’t overthink it. Hit send. We’re real people here, promise.
Quick story: Last winter, a customer called at 5:58pm on a Friday—two minutes before closing. Her dad’s vintage watch needed a special band for his birthday. Our team stayed late, found the perfect match, and honestly? That’s the stuff that makes this job worth it.
